Table of contents
Privacy Policy
Your privacy is important to QueSantiago. This privacy statement explains what personal data we collect from our users and how we use it. We encourage you to read these terms carefully before providing your personal data on this website. Individuals over the age of 14 may use any functionality where private data is offered without prior consent from their parents or guardians.
For children under the age of 14, parental or guardian consent is required for the processing of their personal data.
Under no circumstances will data relating to the professional, economic situation, or the privacy of other family members be collected from minors without their consent.
If you are under 14 years old and have accessed this website without informing your parents, you must not share any personal information.
This website respects and protects the personal data of its users. As a user, you should know that your rights are guaranteed.
QueSantiago has adapted this website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR), the Organic Law 3/2018, of December 5, on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD), as well as Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE or LSSI).
Data Controller
How did we obtain your data?
The personal data processed on QueSantiago comes from:
- Contact form
- Comments on posts
What are your rights when you provide us with your data?
Anyone has the right to obtain confirmation on whether QueSantiago is processing their personal data.
Interested persons have the right to:
- Request access to the personal data concerning the data subject
- Request its rectification or deletion
- Request the restriction of its processing
- Object to the processing
- Request data portability
Data subjects can access their personal data and request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, data subjects may request the restriction of the processing of their data, in which case they will only be retained for the exercise or defense of claims.
When exercising your right to data portability, you have the right to have the personal data transmitted directly from one controller to another where technically feasible.
Data subjects also have the right to effective judicial protection and to file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if they believe that the processing of personal data concerning them violates the Regulation.
For what purpose do we process your personal data?
When a user connects to this website, for example, to comment on a post, send an email to the owner, subscribe, or make a purchase, they are providing personal information for which QueSantiago is responsible. This information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, the user gives their consent for their information to be collected, used, managed, and stored by QueSantiago, only as described in the Legal Notice and this Privacy Policy.
QueSantiago has different systems for capturing personal information and processes the information provided by interested persons with the following purpose for each capture system (forms):
- Contact form: The purpose is to maintain communication regarding the matter specified in the contact form.
- Subscription form: The purpose is to provide information on both commercial and non-commercial matters.
- Comments on posts: The purpose is to display information about the comment to other visiting users, as well as to allow communication or alerts if chosen by the user.
- Sales form: The purpose is to begin the commercial activity specified in the form, which will continue via email.
There are other purposes for which we process your personal data:
- To ensure compliance with the terms of use and applicable law. This may include developing tools and algorithms that help this website to guarantee the confidentiality of the personal data it collects.
- To support and improve the services offered by this website.
- Other non-identifiable data obtained through some cookies that are downloaded to the user’s computer when browsing this website, which I detail in the cookie policy.
- To manage social networks. davicuesta.es may have a presence on social networks. The processing of data carried out on the people who become followers on the social networks of QueSantiago’s official pages will be governed by this section. As well as those conditions of use, privacy policies, and access regulations that belong to the social network that is applicable in each case and previously accepted by the user of QueSantiago. It will process your data with the purposes of correctly managing its presence on the social network, informing of activities, products, or services of QueSantiago, as well as for any other purpose that the regulations of social networks allow. Under no circumstances will we use follower profiles on social networks to send individual advertising.
QueSantiago does not sell, rent, or transfer personal data that may identify the user to third parties without prior consent. However, in some cases, collaborations may be carried out with other professionals; in such cases, consent will be required from users, informing them of the identity of the collaborator and the purpose of the collaboration. It will always be done with the strictest security standards.
Legitimacy for the Processing of Your Data
The legal basis for processing your data is: consent.
To contact or make comments on this website, consent with this privacy policy is required.
The prospective or commercial offer of products and services is based on the consent requested from you, without in any case the withdrawal of this consent conditioning the subscription contract execution.
Also, the contracting of products and services according to the terms and conditions contained in the Legal Notice.
Category of Data
The categories of data that are processed are identifying data.
No specially protected data categories are processed.
How long will we keep your data?
The personal data provided will be kept:
- As long as the commercial relationship is maintained.
- Until deletion is requested by the interested party.
- Period from the last confirmation of interest: 1 year.
To whom will your data be communicated?
Many tools we use to manage your data are hired by third parties.
To provide services strictly necessary for the development of the activity, QueSantiago shares data with the following providers under their corresponding privacy conditions:
- Google Tag Manager: a web analytics service provided by Google Inc., a Delaware company with its main office at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, USA (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help QueSantiago analyze how users use the website. The information generated by the cookie about your use of QueSantiago (including your IP address) will be directly transmitted and stored by Google on servers in the United States.
Browsing
When browsing QueSantiago, non-identifiable data may be collected, which may include IP addresses, approximate geographic location, a record of how services and sites are used, and other data that cannot be used to identify the user.
Among the non-identifiable data are also those related to your browsing habits through third-party services. This website uses the following third-party analysis services:
- Google Tag Manager
We use this information to analyze trends, manage the site, track user movements around the site, and gather demographic information about our user base.
Data Secrecy and Security
QueSantiago is committed to using and processing the personal data of users, respecting their confidentiality and using them in accordance with the purpose for which they were collected, as well as complying with its obligation to store them and take all measures to prevent alteration, loss, processing, or unauthorized access, in accordance with current data protection regulations.
This website includes an SSL certificate. It is a security protocol that ensures your data travels securely and encrypted, that is, the transmission of data between a server and web user, and in feedback, is completely encrypted or encrypted.
QueSantiago cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.
Regarding the confidentiality of processing, QueSantiago will ensure that any person authorized by QueSantiago to process client data (including its staff, collaborators, and providers) will be under the appropriate obligation of confidentiality (whether a contractual or legal duty).
When any security incident occurs, upon becoming aware QueSantiago must notify the Client without undue delay and must provide timely information related to the Security Incident as known or when reasonably requested by the Client.
Accuracy and Veracity of Data
As a user, you are solely responsible for the accuracy and correctness of the data you submit to QueSantiago, exonerating QueSantiago of any responsibility in this regard.
Users guarantee and respond, in any case, to the accuracy, validity, and authenticity of the personal data provided, and commit to keeping them duly updated. The user agrees to provide complete and correct information on the contact or subscription form.
Acceptance and Consent
The user declares to have been informed of the conditions regarding personal data protection, accepting and consenting to the processing of such data by QueSantiago in the manner and for the purposes indicated in this privacy policy.
Revocability
The consent given, both for the processing and for the transfer of data of the interested parties, is revocable at any time by notifying QueSantiago in the terms established in this Policy for exercising ARCO rights. This revocation will in no case be retroactive.
Changes to the Privacy Policy
QueSantiago reserves the right to modify this policy to adapt it to new legislation or case law, as well as to industry practices. In such cases, QueSantiago will announce on this page the changes introduced reasonably in advance of their implementation.
Commercial Emails
According to the LSSICE, QueSantiago does not engage in SPAM practices, so it does not send commercial emails electronically that have not been previously requested or authorized by the user. Consequently, in each of the forms on the website, the user has the possibility of giving their express consent to receive the newsletter, regardless of the commercial information promptly requested.
In accordance with the provisions of Law 34/2002 on Services of the Information Society and electronic commerce, QueSantiago undertakes not to send communications of a commercial nature without duly identifying them.
This document was last updated on May 15, 2019.
On behalf of the team that makes up QueSantiago, we thank you for the time dedicated to reading this privacy policy.
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